When a few people get together and found a startup, they’re trying to combine their efforts in a way that will create something new and useful for the world. Even if that something has a proven model—for example, in a franchise—the team of cofounders often must learn a great deal as they move forward. They have to push through the volatility, uncertainty, complexity and ambiguity (VUCA) that surrounds them.
In that process, tasks and responsibilities often get divided based upon people’s skills or knowledge. That makes sense. But over time, it can lead to a brittle structure if one person’s absence creates a dangerous vacuum.Read More